Terms of Sale
All purchases of Allstatebanners.com products or services are subject to this Terms of Sale.
By clicking the “PLACE YOUR ORDER” button, you acknowledge that you have read and agree to be bound by these Terms of Sale.
These Terms of Sale are meant to provide you, the consumer with the general information regarding policies involved with purchasing through the Allstatebanners.com website.
Content of your purchase
The ability for the consumer to create graphical banners is the primary value of the Allstatebanners.com website.
Because of this, you agree that no Allstatebanners.com Owners, Designers, Customer Service Representatives, or any member of the Production Team is responsible for monitoring the content of consumer selected graphics on the website before and after purchases are made
Any purchased items through the Allstatebanners.com website will not be checked for content, spelling and/or grammatical errors, visual qualities, or color matching or any other factor that is within the realm of control for the consumer. The consumer will be allowed opportunities during the proofing process to check all items for content and graphical layout and once approval is submitted will be submitting their approval of doing so.
Any part of the sign that is customizable by the consumer falls under the “Realm of Control”.
This includes but is not limited to:
- Colors of Fonts
- Font styles
- Font Positions
- Content of Graphics
- Content of Text
- Background Color
The consumer also agrees that the content of your graphic/banner does not contain harmful, unlawful, vulgar, harassing, abusive, or hateful content.
By agreeing to the above, you also agree that Allstatebanners.com has the right to terminate any order that violates the Allstatebanners.com Terms of Service. If an order is cancelled Allstatebanners.com reserves the right to deduct any or all costs from the final agreed purchase price prior to cancelation.
Allstatebanners.com products are sold through an E-Commerce Website that is viewable by electronic devices connected to the World Wide Web. Because of this, the electronic device may not have a calibrated screen. Screens may display colors in a variety of ways which may vary by the consumer’s electronic device.
Most, if not all electronic devices use the color format RGB to display colors where as Allstatebanners.com prints solely in CMYK which is the universal standard for printing wide format banners and graphics.
You therefore agree that Allstatebanners.com does not guarantee that the visual representation of the colors seen on the consumer’s electronic device will visually match the printed content on a product.
Allstatebanners.com works tirelessly to attempt to match colors as closely as possible to a uniformly standard, however a 100% match is almost impossible.
- Consumer uploaded images and files through Allstatebanners.com are not guaranteed to be crisp. Each image regardless of size is vulnerable to pixelation if scaled up from the original size.
- Allstatebanners.com will try their best to contact the consumer and inform them of the issue. If the consumer approves the proof all sales become final. Editing the file will no longer be permitted as it has now been uploaded to a print queue and is either printed or being prepared for printing.
As a consumer you will be presented with an opportunity prior to finalizing a purchase in the form of a proof. Once a proof has been sent out you will have the option to Approve your proof which finalizes the order, or Rejecting the proof which indicates that the proof is unsatisfactory and needs revisioning. Once a proof is Approved by the consumer all sales become final and the printing process begins. At this time revisions are no longer allowed and Allstatebanners.com cannot be held responsible for consumer based errors. No more changes can be made at this time.
If you the consumer decides to Reject the proof it is your responsibility to provide in clear detail what the issue is and you the consumer understands that this may delay the guaranteed ship by date selected during check-out. Allstatebanners.com will try our best to minimize proof sending to aquire a satisfactory proof in the shortest time possible.
We want your experience withAllStateBanners.com to be nothing less than wonderful, memorable, and hassle-free. We have a 100% customer satisfaction guarantee. In pursuit of that goal, our policies are straightforward, simple, and easy to understand.
We believe we are going to love your prints, but if for any reason you are not completely satisfied, please let us know within 5 business days of delivery of your order. If we do not receive notification within that time-frame, we will understand the product has been accepted. By accepting the product, you acknowledge thatAllStateBanners.com has completely fulfilled the order and satisfied all terms, conditions, and specifications. AllStateBanners.com liability will be limited to the quoted selling price of defective goods, and without additional liability for special or consequential damages.
It is best to open your package immediately upon delivery, within 5 business days, so we can address any concerns or issues in a timely manner to meet your deadline.
Our passion is building long-term relationships with our customers, and like all relationships, we believe it is built on trust; we hope you trust us to do what is right and stand by our product, and we trust you will be fair and reasonable in your assessment of your order.
If you are not willing to abide by any of the statements in the return policy, please do not use any aspect of the information or services provided byAllStateBanners.com.
Ordering product from one of the most efficient and technologically advanced printing companies in the U.S. does have one drawback. With our automation and commitment to meet or exceed deadlines, we are unable to make any edits of any type to orders once they have been placed into our production queue. So please verify your proof, ship to address, and quantity completely before giving final your final approval.
We cannot guarantee the color accuracy of any printed product due to the variations on computer displays. If you are looking for a specific color, do not assume what you see on the screen is exactly how it will print, and be sure to clarify your requests to your Customer Service Representative (CSR).
We have many online designer templates with thousands of graphics and backgrounds to choose from. These are pre-built, and will print as they have been designed. If you are looking for your sign to be a specific shade of a color, it must be expressed to your CSR.
Vinyl is a temperature sensitive material and can expand or contract due to heat or cold. The same banner taken out of the box in 90-degree weather will be a different size from one taken out in 30-degree weather. We cannot guarantee the exact size of any banner due to temperature fluctuations, and banners can vary by an inch or more. We are not responsible for any banner received that is too small or big for your purposes. If the size needs to be precise, such as if it is being installed into an existing frame or hardware, please express this to your CSR to discuss your specific application.
Returns must be approved byAllStateBanners.com, and the following points refer to Custom Items only. If a product is found defective byAllStateBanners.com, a new one will be created and shipped. Refunds will proceed as described in “REFUNDS.” Please keep in mind:
o No returns or refunds due to typos or misspellings in Customer supplied files.
o No returns or refunds due to alterations of signs after delivery (i.e. cutting vented wind slits) that cause premature deterioration of product.
o No returns or refunds due to improper installation which causes deterioration of product. Simply tying the banner from the 4 corners is not recommended and will void all warranties.
AllStateBanners.com cannot accept any responsibility for damage to banners due to improper installation or acts of nature, including but not limited to extreme cold/heat, rain, wind, sleet, ice, hail, and snow.
o No returns or refunds for any order that arrives after Customer’s deadline, as long asAllStateBanners.com fulfilled order within stated production time and shipped as per Customer’s request. Our Help Desk is available to answer any questions if you are unsure which shipping method to choose.
o If order is not opened within the allotted 5 business days after delivery, and there is a defect or any other issue found with product,AllStateBanners.com will not be responsible for any expedited shipping fees to meet deadline.
o Returns accepted ifAllStateBanners.com has made a mistake after approval from the Customer.AllStateBanners.com will provide shipping label to return the product, and a new product will be made and shipped.
If you receive merchandise that is defective or damaged upon receipt, please notify us within 5 business days of receiving your product. Photographs will be required of the damaged or defective product. If it is determinedAllStateBanners.com is at fault, we will have UPS pick up the defective product, reprint the job, and ship it back. You will only be charged for the initial order and no additional shipping charges. If you can only send back a partial order, we will only reprint the portion returned. Credits or refunds will be for the amount of the product purchased.
If returning a non-custom product (i.e. banner stand hardware) for reasons other than a manufacturing defect, Customer will be responsible for all shipping costs. A refund will be processed within 2 to 4 business days of the returned product’s arrival in our warehouse, minus a $35 re-stocking fee, provided the product is confirmed to have arrived in unused, new condition.
No returns or refunds will be given due to UPS or any other shipping company delays. AllStateBanners.com will ship your order on the date specified, or else we will upgrade your shipping and cover the cost. If you are on a deadline, avoid standard Ground shipping, as delivery dates are only estimated and not guaranteed. Please note that weekends and holidays are not counted as business days, and the day it leaves our production facility is not counted in the number of days. In all cases and without exception, shipping costs are non-refundable.
Customers agree to be responsible for additional charges from shipping carrier for unclaimed or undeliverable packages. Your tracking number will be emailed to you once the order has shipped.
If your package arrives damaged and your product is unusable, photographs will be required. In the meantime, we will deal with UPS and will reprint the damaged portion of the order within standard production time and ship it to you at no cost to you. We suggest keeping the defective goods in your possession for 5 to 8 business days after reporting the damage, as UPS may retrieve them as part of their investigation.
Since nearly every order we process is customized to your specifications, issues that arise may also be unique. If you are not satisfied with your order in any way, please contact us as soon as possible, and we will work with you in each case to do what we can to make it right.